12 Step Cleaning Process
We Clean the Hard Way
Step 1: Pre-Inspection
Every great carpet cleaning starts with a proper pre-inspection. Our service technician will inspect your particular areas of concern as well as noting carpet construction, and soiling conditions. He will also advise you of any possible permanent staining.
If needed, your carpet will be pre-vacuumed to remove bonded dry soil. This is in addition to the vacuuming that takes place throughout the entire cleaning process.
Step 3: Furniture Moving
Sofas, chairs, and tables will be carefully moved. Larger pieces such as; beds, dressers, entertainment centers, china cabinets and other heavy valuable items are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs as needed.
Step 4: Pre-Condition & Pre-Spot Treatment
Traffic areas and spots are pre-treated for more effective soil and spot removal.
Step 5: Pre-Groom
Your carpet will be pre-groomed with a carpet groomer (depends on the soil level) to further loosen traffic area soiling.
Step 6: Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly rinse the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We rinse with specially treated water at temperatures ranging between 60-240 degrees depending on the fiber content and soiling condition. This step also improves your air quality by removing the pollens, pollutants, and dust mites, etc. from the carpet.
Step 7: Neutralize
Every carpet that we clean is rinsed with a PH balanced product so that there is never a sticky residue left behind. (This is a very important step that is often overlooked by other cleaners).
Step 8: Post Spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed after a thorough cleaning. Note: This excludes permanent stains that are identified by our service technician in the pre-inspection.
Carpets protected with Ultimate Carpet Protector last longer, clean up easier and stay clean longer.
Step 10: Speed Dry
High-velocity air movers will be placed in the room to speed dry the carpet.
Step 11: Post Grooming
The carpet pile is set in up position for faster drying and a better visual appeal when Ultimate Carpet Protection has been applied.
Step 12: Post Inspection
Please walk through your home or business using the plastic booties we provide to inspect our work. And to let us know that you are pleased.
Before Your Carpeting Is Cleaned…
Please remove breakables and knick-knacks from tables and other pieces that will be moved by our crew. If there is a large amount of small items such as boxes, magazines, shoes, etc., please remove these items if you want the carpet cleaned in these areas.
Arrange for pets and children to be away from the area that we are cleaning, and away from all equipment, hoses, etc.
After Your Carpeting Is Cleaned…
- Be careful walking from carpet to hard surfaces! Floors can be very slippery.
- Keep pets and children off of carpet for at least 3-5 hours.
- Leave blocks and tabs for 24 hours after carpet is cleaned.