Commercial Water Damage Restoration


Whatever the cause of your water damage we can restore things back to their pre-loss condition with our quick response water damage restoration.

Water and flood damage can cause devastating losses to you and your business. When water damage or a flood happens at your commercial business, will you know whom to call to help you get back on your feet and running again? We provide fast, effective and efficient response to your flood or water damage emergency. Gallery Carpet Care’s Water Damage Division has been putting water-damaged Indiana commercial properties of all sizes and types back together again since 2011 and we can help you too.

Our Emergency Commercial Water Damage Restoration Team is Available 24/7

Time is money, and when your business is on the line, so is your livelihood. That’s why our commercial water damage restoration team provides emergency services, 24/7. We keep our trucks fully stocked and ready to deploy, so we can be, in most circumstances, on-site in under an hour.

Getting the job done quickly

Gallery Carpet Care’s Water Damage Division has the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.


How It Works

The first thing our IICRC (Institute of Inspection, Cleaning and Restoration Certification)-trained technicians will do is use special equipment to find out just how severe your water damage problem actually is. Once they’ve evaluated the damage, they’ll get rid of the standing water. The process differs depending upon whether the water is under the property or inside the property.

Under Property: We vacuum up water using an ‘extractor’ so that everything is no longer soaking wet. If the cause was a broken pipe, we make that pipe plumber accessible. Once the pipe is fixed we get rid of contaminated soil, spray anti-microbial and then replace the bad soil with new, fresh soil.

Inside Property: We try to get there within an hour when the water damage is inside your business. We vacuum up water using an ‘extractor’. We’ll remove furniture from the affected area or put furniture on blocks. If the water is dirty we throw carpeting and padding away. If the water is clean, we dry the carpet if we can. Our process allows for the carpet and the pad to be saved. If water damage is at a wall, we will make small holes in the wall where the (removed) baseboard was. This will allow air movement to dry the wall.

Our Category 1 (Clean Water) Restoration Procedures

Category 1 water intrusions are the result of compromised sanitary water supply lines. In order for a situation to remain a Category 1,
water must not have sat in a structure for more than 72 hours, and materials affected must be clean and well maintained. Odors indicate that the cleanliness of the
water is not Category 1.


Step 1


Determine Wet Areas


Step 2


Extract Wet Areas


Step 3


Apply Anti-Microbial


Step 4


Install Drying Equipment


Step 5


Re-stretch Carpet


Step 6


Steam Clean Carpet


Our Category 2 (Toilet Overflows, Washer Leaks, Water Entering from Below Grade) Restoration Procedures

Water that contains a significant degree of chemical, biological and/or physical contamination is said to be Category 2.
In order to remain a Category 2, water must not be allowed to dwell in the structure for extended time.
If the water source was originally Category 1, the water will degrade to Category 2 after 72 hours.
When water is a Category 2, it will continue to degrade and become a Category 3 after 48 hours.

Step 1


Determine Wet Areas


Step 2


Extract Wet Areas


Step 3


Remove Damaged Pad


Step 4


Apply Anti-Microbial


Step 5


Install Drying Equipment


Step 6


Replace Pad


Step 7


Restretch Carpet


Step 8


Steam Clean Carpet


Our Category 3 (Sewer Backup, Flood Waters) Restoration Procedures

When water intrusion results from a grossly unsanitary source, carries disease causing agents, or when water has dwelt in a structure for more than 120 hours,
it is said to be Category 3. Regardless of the initial source, water can be deemed Category 3 if it is allowed to dwell in the structure for five days.
Removal of all highly porous materials and thorough cleaning or surfaces to be restored is required.

Step 1


Apply Biocide


Step 2


Extract Wet Areas


Step 3


Dispose Of Damaged Carpet & Pad


Step 4


Steam Extract Floor


Step 5


Re-Apply Biocide


Step 6


Install Drying Equipment


Free Evaluation & Written Estimate

If you have water damage in your commercial building, call us for a Free Estimate. Gallery Carpet Care offers 24/7 service, every day of the year. Call now.

Your Free Evaluation & Written Estimate includes:

  • Detailed evaluation of your situation
  • Address your cleanup and restoration concerns
  • Get your questions answered
  • Estimate in writing
  • No pressure, no obligation
To schedule your Free Estimate, call (317) 769-0777 or click here.



We Accommodate Businesses

From estimation to completion, our experienced team is ready to handle all your restoration needs.

You will never hear someone say, “that was convenient,” when flooding or water damage to strikes your business. At Galler Carpet Care’s Water Damage Division, we understand the urgency and the delicacy of the situation. Mold growth can lead to serious health issues, as well as damaged property, lawsuits, and even potential structural issues. For a business, municipal building, or similar structure, floodwaters also mean one powerful truth: your building is closed for business until the damage is remediated. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give Gallery Carpet Care’s Water Damage Division a call and we’ll be there fast with the help you need.

Water damage can be caused by a toilet clogging or overflowing, general plumbing problems, or a leaking roof or old pipes. Our experts will assess the issue by tracking down any pockets of excess moisture and remove them accordingly. The high-tech equipment used to locate these pockets include moisture meters and Thermal imaging permits the ability to measure the moisture in hidden pockets and behind tile and other materials that may not feel wet on the outside. Gallery Carpet Care’ Water Damage Division finds these moisture pockets and professionally dries the equipment and area to ensure proper recovery and remove any moisture from drywall or other materials. Through our process, we can speed up drying to prevent the growth of any mold or other harmful bacteria by building drying chambers.

Is it essential that water damage restoration be given proper attention in a timely manner. If left unrepaired, it will worsen which will lead to more and expensive problems.

Our commercial water damage restoration process will provide care and consideration to your concerns and business needs. These are steps we take:
• Secure the site and assess the water damage
• Begin water extraction procedures immediately
• Remove carpet pads if necessary
• Take steps to prevent the growth of mold and mildew
• Use our state of the art equipment, including industrial-strength blowers and dehumidifiers to completely dry carpet, floors, walls, and ceilings
• Water-damaged machinery, IT equipment, personal belongings, furniture, and other movable items are taken to our contents cleaning laboratory where they are thoroughly taken apart if necessary, dried, cleaned, and put together again in peak running order. Our goal is always to restore rather than replace
• Once cleanup, drying, and disinfection of the affected area is complete, our in-house contractors restore walls, paint, flooring (if necessary), ceilings, woodwork, and all other interior and exterior structural elements.

We get you back in business. Fast! If a disaster should strike, whether a tornado, hurricane, fire or a simple sprinkler head break, Gallery Carpet Care’s Water Damage Division is here to help. We’ll guide you each step of the way! We’re at your side through each step of the restoration process. It pays to be prepared!




Water Damage Tips

Turn off Water Valves to Prevent Damage in Commercial Buildings

Water Turn OffWhen plumbing leaks occur in a multi-story building such as office buildings or hotels, turning off the water supply at the main valve is vital to avoid additional damage. Identify where the broken pipe is located to determine if a water valve is near the source rather than on a lower floor or utility closet. Turning off water valves as quickly as possible prevents primary damage to surfaces in addition to secondary damage from mold and mildew. Business owners can prevent slow leaks in buildings by tracking water bills each month and maintaining safety protocols in boiler and water heater rooms.

Avoid Business Interruption to Prevent Financial Losses

Preventing extensive property damage also helps to avoid business interruption loss along with the possibility of creating liability claims from nearby property owners, tenants or guests. Maintenance personnel in businesses are responsible for turning off the main water valve during normal hours of operation before beginning remediation services. However, when leaks happen at unusual times such as during the night or on weekends, tenants, employees and managers do not know what to do.

Important Emergency Water Damage Guidelines

Having emergency water damage guidelines in place at businesses can help to reduce losses. Begin by taking the following steps to assess a property to have procedures in place when water leaks occur.

Step One: Inspect Properties

At least once a month, assess various areas of a building to look for signs of moisture from leaking pipes and fixtures. Check water distribution systems, including bathroom fixtures, kitchen plumbing and drinking fountains, especially devices that are old and degraded. Keep a record of plumbing fixtures that are prone to having frequent failures such as galvanized or steel pipes and connectors. Inspect decorative water fountains, swimming pools and hot tubs at the same time. Understand the particular areas of a property that do not have drainage systems such as parking garages. In a water leak emergency, lower levels of a building without drains require portable or fixed sump pumps.

Step Two: Mitigation Plans

Create and implement a loss mitigation plan for employees to follow when finding a leak in a multi-story building. A basic emergency plan should contain written guidelines that include conducting initial and annual training for staff and tenants concerning procedures to follow after finding a water leak. The plan should also include a map or diagram showing the location of water shutoff valves and exactly how to close the devices. If a building has a sprinkler system for fires, then it is often necessary to turn off these devices to avoid damage from water or chemicals. For confidential or sensitive areas of a building, make a list of the designated employees who can enter the space.

Step Three: Emergency Contact List

Maintain an up-to-date 24-hour emergency contact list with names and telephone numbers for:

• The business maintenance staff
• Plumbers
• Electricians
• Tenants
• Local water company after-hours number
• Water mitigation service vendors such as Gallery Carpet Care
• Building agent or broker

Step Four: Additional Plans

When a major water disaster happens in a multi-story business, owners need to know where all records are kept along with essential backupservices and key operating systems. Business owners should always have duplicate records in a safe place off-site in addition to having online records. Understand the procedures for relocation or movement of goods, records or tenants to a safe area. A written plan for evacuation of employees, guests and tenants along with equipment shutdown and closing a facility is essential to save property and people from danger.